About

FAQ

• Where is the store based?

  Kecamatan Semarang Barat, Indonesia

• Do you accept orders placed outside of the US?

  We sure do!

• How to take care our suede yoga mat?

  These mats are very easy to clean and keep in great condition, even with regular use over time.

  To clean a vegan suede yoga mat and restore its grip, you can follow these steps.

  Regular Cleaning: After each yoga session, lightly shake your mat to remove any loose debris or dirt. This prevents particles from embedding into the mat's fibres.

  Spot Cleaning: For light stains or areas with reduced grip, use a damp cloth with gentle soap or a vinegar-water solution to spot clean the affected areas. Gently rub the cloth over the stains or areas that need extra grip.

  Deep Cleaning: Periodically, especially after hot yoga or intense HIIT workouts, it's a good idea to give your mat a more thorough cleaning. Use a mixture of mild soap and water, applied sparingly, on a damp cloth. Wipe down the entire mat's surface, including both sides. Rinse thoroughly with clean water to remove any soap residue.

  Avoid Harsh Chemicals: Never use abrasive or harsh cleaning chemicals on your yoga mat. They can damage the suede surface or degrade the natural rubber base.

  Drying: After cleaning, allow your yoga mat to air dry completely before rolling it up. Avoid exposing it to direct sunlight or extreme heat, as this can damage the materials. Hang it over a railing or chair to ensure proper airflow.

  Regular Maintenance: To maintain the grip on your yoga mat, regularly brush the vegan suede surface with a soft-bristled brush. This helps to remove dirt, oils, and sweat buildup that could affect the mat's grip.

  Storage: When not in use, store your mat in a cool, dry place away from direct sunlight. Rolling it with the suede side out can help maintain its shape and minimize fraying.

  Use a Towel: Consider using a yoga towel or mat towel during hot yoga sessions. This not only provides additional grip but also helps protect your mat from excessive moisture and sweat.

  Avoid Shoes: Keep your yoga mat a shoe-free zone to prevent unnecessary wear and tear. Shoes can cause premature fraying and damage to the suede surface. Try to keep to bare feet or indoor-only trainers.

  Rotation: To ensure even wear, rotate your yoga mat regularly. This will distribute the pressure and maintain its durability.

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

• Do you accept return and exchange?

  Our yoga mats are thoughtfully crafted with care for quality, using eco-conscious materials that reflect our commitment to sustainability with mindful living. Because each mat is made with intention and environmental responsibility, we do not accept returns or exchanges.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.